At Core and Comfort, we are committed to protecting your privacy and ensuring your personal information is handled with care, in compliance with the Protection of Personal Information Act (POPIA) and applicable laws in South Africa.
By using our website (corencomfort.store), you agree to the terms of this Privacy Policy.
1. What Information We Collect
When you visit or make a purchase from our store, we may collect the following personal information:
Your full name
Email address
Phone number
Billing and shipping address
Payment information (securely processed via third-party providers)
Order history
Device and browsing information (IP address, browser type, etc.)
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate order status, tracking, and updates
Respond to customer service requests
Improve website functionality and user experience
Send promotional offers (only if you opt in)
We do not sell or share your personal information with third parties for marketing purposes.
3. Data Security
We implement strong security measures (SSL encryption, secure payment gateways, and access controls) to protect your personal information from unauthorized access, loss, or misuse.
4. Third-Party Services
We may use third-party service providers (such as payment gateways or courier partners) to process transactions and deliver your orders. These providers have access to necessary personal information, but only to perform their specific functions.
All payment information is handled securely and is not stored on our servers.
5. Cookies
Our website uses cookies to improve your shopping experience. Cookies help us:
Recognize returning customers
Track cart contents
Analyze site traffic and performance
You can disable cookies via your browser settings if you prefer.
6. Your Rights
Under POPIA, you have the right to:
Request access to the personal information we hold about you
Correct or update your details
Ask us to delete or stop processing your information
Opt out of marketing emails at any time (via the unsubscribe link)
We may update this policy occasionally. Any changes will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info.coreandcomfortza@gmail.com 📞 Phone: 076 237 8646 📍 Address: 1234 Smith Street, Durban Central, KwaZulu-Natal, South Africa
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