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Core and Comfort

Privacy Policy

At Core and Comfort, we are committed to protecting your privacy and ensuring your personal information is handled with care, in compliance with the Protection of Personal Information Act (POPIA) and applicable laws in South Africa.

By using our website (corencomfort.store), you agree to the terms of this Privacy Policy.


1. What Information We Collect

When you visit or make a purchase from our store, we may collect the following personal information:

  • Your full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (securely processed via third-party providers)

  • Order history

  • Device and browsing information (IP address, browser type, etc.)


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order status, tracking, and updates

  • Respond to customer service requests

  • Improve website functionality and user experience

  • Send promotional offers (only if you opt in)

We do not sell or share your personal information with third parties for marketing purposes.


3. Data Security

We implement strong security measures (SSL encryption, secure payment gateways, and access controls) to protect your personal information from unauthorized access, loss, or misuse.


4. Third-Party Services

We may use third-party service providers (such as payment gateways or courier partners) to process transactions and deliver your orders. These providers have access to necessary personal information, but only to perform their specific functions.

All payment information is handled securely and is not stored on our servers.


5. Cookies

Our website uses cookies to improve your shopping experience. Cookies help us:

  • Recognize returning customers

  • Track cart contents

  • Analyze site traffic and performance

You can disable cookies via your browser settings if you prefer.


6. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you

  • Correct or update your details

  • Ask us to delete or stop processing your information

  • Opt out of marketing emails at any time (via the unsubscribe link)

To exercise any of these rights, contact us at info.coreandcomfortza@gmail.com


7. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with a revised effective date.


8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info.coreandcomfortza@gmail.com
📞 Phone: 076 237 8646
📍 Address: 1234 Smith Street, Durban Central, KwaZulu-Natal, South Africa

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