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Core and Comfort

Terms and Conditions

Welcome to Core and Comfort. By using our website (corencomfort.store) and purchasing from us, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.


1. General

This website is operated by Core and Comfort, a South African-based business. Throughout the site, the terms "we", "us", and "our" refer to Core and Comfort.

By accessing our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions, including any additional terms and policies referenced herein.


2. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to make a purchase from our store.


3. Products and Pricing

  • All prices are listed in South African Rand (ZAR) and include VAT (where applicable).

  • We reserve the right to change prices, discontinue items, or modify product details at any time without notice.

  • Product availability is subject to change. If an item is out of stock after you've ordered, we will contact you for a refund or replacement.


4. Orders

  • Once your order is placed, you will receive an order confirmation via email or SMS.

  • We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspected fraud.


5. Shipping

  • We ship within South Africa only.

  • Delivery usually takes 3–7 business days, depending on your location.

  • You’ll receive a tracking number once your order is dispatched.

  • We are not responsible for delays caused by third-party couriers.


6. Returns & Refunds

We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, contact us within 30 days to initiate a return.

To be eligible for a return:

  • The item must be unused and in its original packaging.

  • Proof of purchase is required.

Refunds will be processed once the item is received and inspected. Return shipping may be at the customer’s cost unless the product is faulty or incorrect.

For full details, please see our Refund Policy.


7. Warranty

Unless otherwise stated, our products do not carry a manufacturer warranty. However, if your item arrives damaged or defective, please contact us within 7 days of delivery and we will arrange a replacement or refund.


8. Intellectual Property

All content on this website — including logos, product images, graphics, and text — is the property of Core and Comfort and may not be copied, reproduced, or used without written permission.


9. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages that result from the use or inability to use our products or website. Your use of this site and our products is at your own risk.


10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information.


11. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be handled in accordance with South African consumer protection laws.


12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: info.coreandcomfortza@gmail.com
📞 Phone: 076 237 8646
📍 Address: 1234 Smith Street, Durban Central, KwaZulu‑Natal, South Africa

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